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Frequently asked
QUESTIONS
Frequently asked questions
Why do I need to register on the site before I can place an order?
Establishing an online account with Ling book assures you that your purchasing information is secure, confidential and accessible to you. Once you establish an account, you will only need to sign-in to place an order in the future, check on the status of your current order, view past purchases or update your profile information.
I received a promotional offer and I want to place my order online. Can I?
Yes you can. During the checkout process, you will see an Enter Promotion Code button
(individual accounts) or an Enter Promotion Code link (business accounts). Simply enter your promotional code(s) in the field(s) provided and the right offer(s) will be applied.
My order hasn't arrived yet; can I check the status of my order online?
Yes. If you are Signed In to your account, click on Orders in the header above to review open order status.
Are transactions safe?
YES. ling book provides Internet security by:
hosting our site on a secure server. No other company or organization shares the server we use to store information.
Creating secure areas of the Web site for the transfer of confidential information such as your credit card number in our online bookstore. When using Internet Explorer, for example, you'll know an area of the site is secure when you see a lock in the bottom left order of your screen.
My shopping cart has disappeared. What's wrong?
If you are experiencing difficulty retaining your shopping cart, you may have cookies disabled on your browser settings. See information above on website.
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